Shipping policy

Shipping Policy

At TiBa Naturals, our products are prepared and packaged with care. Please review the processing and shipping information below before placing your order.

Processing Time

Please allow 5–7 business days for your order to be processed before shipment.

Processing times may be extended during major sales, holidays, product launches, or periods of unusually high order volume. If we anticipate a significant delay, we will make every effort to communicate that information to you.

Business days do not include weekends or holidays.

U.S. Shipping

Orders within the United States are shipped using the shipping method selected or provided at checkout.

Once your order has been processed and shipped, estimated delivery time will depend on the carrier and shipping service. Carrier delivery estimates begin after the processing period and are not guaranteed by TiBa Naturals.

Canada Shipping

We currently offer international shipping to Canada only.

Orders shipped to Canada may require additional transit time after processing. Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges assessed by Canadian authorities or the shipping carrier.

International delivery times may be affected by customs processing and other circumstances outside of TiBa Naturals' control.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing tracking information when tracking is available.

Please allow time for the carrier's tracking system to update after you receive your shipping confirmation.

Shipping Delays

Once an order has been transferred to the shipping carrier, transit times and delivery dates are outside of our direct control. Weather, carrier delays, holidays, customs processing, and other circumstances may affect delivery.

If you experience an issue with your shipment, please contact us at info@tibanaturals.biz, and we will do our best to assist you.